This qualification reflects the role of community services workers involved in the delivery, management, and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
In order to gain the Diploma of Community Services, a student must successfully complete a total of twenty (20) units of competency, comprising of:
twelve (12) core units, and eight (8) elective units, of which:
Where appropriate, electives may be packaged to provide a qualification with a specialisation.
at least 4 Group A electives must be selected for the award of Diploma of Community Services (Case Management)
at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing)
at least 3 Group C electives must be selected for award of the Diploma of Community Services (Child, Youth and Family Welfare)
at least 3 Group D electives must be selected for award of the Diploma of Community Services (Responding to Family Violence).
CHCCCS004 | Assess co-existing needs |
CHCCCS007 | Develop and implement service programs |
CHCCCS019 | Recognise and respond to crisis situations |
CHCCSM013 | Facilitate and review case management |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS003 | Maintain work health and safety |
Where appropriate, electives may be packaged to provide a qualification with a specialisation.
CHCCSM009 | Facilitate goal-directed planning |
CHCCSM010 | Implement case management practice |
CHCCSM012 | Coordinate complex case requirements |
CHCCSM014 | Provide case management supervision |
CHCCSM015 | Undertake case management in a child protection framework |
CHCMHS013 | Implement trauma informed care |
CHCPRT025 | Identify and report children and young people at risk |
CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people |
There are no formal entry requirements for this qualification. However, Integrity Education Group requires students to be over 18 years of age at the course commencement. Students will need to complete work-placement for this course, and therefore, must be able to obtain a satisfactory National Police check and Working With Children check.
Integrity Education Group also requires all prospective students to undertake a formal pre-training review (PTR) and language, literacy and numeracy assessment to determine the suitability and readiness of the student for the program. During the this process, the Integrity Education Group staff will ensure the following are discussed/determined:
To ensure we cater for all our student needs, students will have the choice of delivery methods, including:
Face to face on campus classes
Virtual (online classes)
A blend of both face to face on campus classes and virtual classes
All assessments can be completed online or in paper base format, and all practical assessments will be completed in the workplace or specially designed simulated environment.
Integrity Education Group will monitor your activities to ensure reasonable progress is being made, and our highly qualified and supportive trainers and assessors will be there to provide any additional support you may need outside of class time.
In order for us to award a credit transfer a student will need to provide us with a Statement of Attainment that listed the exact unit and code that matches the unit in the qualification they wish to credit transfer. If the unit code or name do no match exactly then a student may wish to apply for recognition of prior learning.
In order for us to award RPL, a student need to provide sufficient evidence of prior study and/or work experience that demonstrates their skills and knowledge in unit of competency. RPL will require students to complete a portfolio of evidence, and participate in a competency conversation and practical demonstration. RPL does incur an addition cost of up to $450 per unit.
The applicable amount of fees depends on individual circumstances at the time of enrolment e.g. whether you’re offered a government subsidised place or a full fee-paying place.
For more information, refer to the course fees.
Government Subsidised
Integrity Education Group is offering Government subsidised places to students under the Skills First program and the Job Trainer Initiative for eligible students. Check your eligibility
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Integrity Education would like to acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. We pay our respects to ancestors and Elders, past and present. We are committed to supporting the Aboriginal and Torres Strait Islander children and young people to connect to their cultures, countries and communities.
Integrity Education strongly supports equality for all and is committed to the principles of social justice. We embrace diversity and condemn any kind of discrimination, be it on the basis of race, religion, ethnicity, sexual orientation, gender identity or disability.
